Policy

This website is operated by Outrider Motorcycles. We take your privacy seriously and are committed to protecting your personal data. This privacy policy explains how we use your personal data and how we protect it. We may collect and process the following data about you: Information that you provide to us when you fill in forms on our website, such as when you make a purchase or sign up for our newsletter. This includes information you provide when you register for an account, place an order, enter a competition, participate in a survey or communicate with us in any other way. The information you give us may include your name, address, phone number, email address, credit card details and other personal information. Information that we collect about you when you use our website, using cookies and other similar technologies. This may include information about your device, your browsing activity and your IP address. Information that we collect from other sources, such as public databases, joint marketing partners and social media platforms. This may include information about your interests and activity, as well as your social media profile information. We may use your personal data for the following purposes: To process your order and deliver the products you have purchased. To provide you with information, products or services that you have requested from us. To carry out our obligations arising from any contracts entered into between you and us. To provide you with information about other products and services that we offer that are similar to those that you have already purchased or enquired about. To provide you with information about special offers and promotions. To understand your needs and preferences. To personalise and improve your experience of our website and our products and services. To administer our website and for internal operations, including troubleshooting, data analysis, testing, research and statistical purposes. To send you marketing communications if you have consented to receive such communications. You can unsubscribe from our marketing communications at any time by clicking on the unsubscribe link in the email or by contacting us at support@outridermotorcycles.com. To assist with reporting and customer service enquiries. To comply with our legal and regulatory obligations. We may also use your personal data for other purposes that are not listed above but are compatible with the original purpose for which the data was collected. We will only use your personal data for the purposes for which it was collected unless we reasonably consider that we need to use it for another purpose that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis on which we are relying. We may disclose your personal data to the following third parties: Service providers who assist us in providing our products and services, such as website hosting and maintenance, data storage, payment processing, order fulfilment, customer service, marketing and advertising. Shipping companies, payment card processors and other financial institutions that assist us in processing your order and delivering the products you have purchased. Our business partners, for joint marketing purposes, if you have consented to receive such communications. Social media platforms, if you interact with us on those platforms. Professional advisers, such as lawyers and accountants. Government bodies and law enforcement agencies, if we are required to do so by law. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We have put in place appropriate security measures to protect your personal data from an accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. We keep your personal data for only as long as necessary for the purposes for which it is collected and processed. You have the right to request access to the personal data that we hold about you. You can also request that we update or correct any inaccurate or incomplete personal data that we hold about you. You also have the right to request that we delete your personal data, but please note that we may have a legal obligation to retain some personal data for specific purposes. You have the right to object to our processing of your personal data on grounds relating to your particular situation at any time. If you make such an objection, we will cease to process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or unless the processing is to bring or defend a legal claim. You have the right to withdraw your consent to our processing of your personal data at any time. However, please note that this will not affect the lawfulness of our processing of your personal data based on your prior consent. You also have the right to lodge a complaint with the relevant data protection authority if you believe that we have not complied with our obligations under this privacy policy or the applicable data protection laws. This website is not intended for children and we do not knowingly collect personal data from children. If you are under the age of 18, you should not use this website or provide any personal data to us. We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. This privacy policy was last updated on 1st January 2020. Outrider Motorcycles is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. The type of information we will collect about you includes: Your name Address Phone number Email address Credit/Debit card details We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct them promptly. Our personal information will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should email us.